Reducing Employee Turnover Free Essay Example, 1500 words

The feeling was great but what was I thinking? As a matter of fact, I thought I had been privileged rather than thinking I had been appointed because I was the best the management of the organization would get. Again, I did not think the position had been given to me to be something I was to try my hands on. I assume the position with seriousness and understood the task that had been handed to me. There was a problem and I was to solve it. In a bid to put my managerial knowledge in managing affairs in such a large organization, I set off by first setting up a recruitment and selection committee. The committee was made up of three members and me as the head. All members had served in the organization for at least four years. We set off by planning for the whole exercise. As part of our plan and execution of the plan, we placed advertisements in local newspapers. The idea was to attract only people who stayed close to the organization and lived among the people they were to serve. We will write a custom essay sample on Reducing Employee Turnover or any topic specifically for you Only $17.96 $11.86/pageorder now Our greatest attention was with the job description given in the advertisement. As the manager, I ensured that there were a detailed job description and job specification to ensure that people who applied for the job saw them as the right people for the right job. This was to ensure that there was not a situation whereby someone would be selected for the job and later quit because he or she may find it difficult acquainting with the job. After the advertisement, a date was set for the interview. Before this, I had led my team to shortlist candidates for the interview. The main criteria for shortlisting were the academic qualification and work experience. After the shortlisting, selected candidates were given prior notice of the interview within a reasonable time to prepare. At the interview, the individual candidates met members of the interview committee who were five (5) in number. The number of interview committee was made to be of the sizable am ount in other to ensure that selection was done based on consensus or majority decision. It also gave the opportunity for questions asked to be diverse and broad.

The Civil Rights Act Of 1964 Essay - 1366 Words

Nida Malik Professor Pratt June 4, 2015 Rough Draft (Paper 1) Throughout history discrimination has always been present anything that makes an individual different from another individual. Discirimination happens all the time which is tragic.During the 1960’s EEOC was created following the Civil Rights Act of 1964. The Civil Rights Act of 1964 was a civil rights legislation. The Civil Rights Act outlawed discrimination and enforced that everyone was getting paid the same amount. Although , discrimination was still there but the law did help not have as much discrimination.The Title VII of the Civil Rights Act of 1964 protected individuals against employment discrimination. Title VII was in effect towards employment agencies as well as the federal government. The belief was that equal opportunity cannot be denied because of a person’s race or sex. Title VII also restricted employment decisions based on stereotypes as well as abilities. During that time it was against the law to victimize against any individual towards employment. Title VII of the Civil Rights Act of 1964 protects individuals against employment discrimination it prohibits discrimination agonists an individuals sex, religion, and color these are just some. The main concept of Title VII was to give individuals opportunity to enforce an equal employment opportunity. There have been rules under Title VII to make sure that everyone is being treated fairly Title VII states employees are supposed preventShow MoreRelatedCivil Rights Act of 19641840 Words   |  8 PagesBefore the Civil Rights Act of 1964, segregation in the United States was commonly practiced in many of the Southern and Border States. This segregation while supposed to be separate but equal, was hardly that. Blacks in the South were discriminated against repeatedly while laws did nothing to protect their individual rights. The Civil Rights Act of 1964 ridded the nation of this legal segregation and cleared a path towards equality and integration. The passage of this Act, while f orever alteringRead More Civil Rights Act of 1964 Essay1338 Words   |  6 Pages The Civil Rights Act of 1964 resulted from one of the most controversial House and Senate debates in history. It was also the biggest piece of civil rights legislation ever passed. The bill actually evolved from previous civil rights bills in the late 1950’s and early 1960’s. The bill passed through both houses finally on July 2, 1964 and was signed into law at 6:55 P.M. EST by President Lyndon Johnson. The act was originally drawn up in 1962 under President Kennedy before his assassinationRead MoreEssay on Civil Rights Act of 19646131 Words   |  25 PagesThe Civil Rights Act of 1964 Danielle Endler Human Resources 4050, Spring 2013 Semester Professor David Penkrot May 3, 2013 The Civil Rights Act of 1964 is considered by some to be one of the most important laws in American history. (The Most Important Cases, Speeches, Laws Documents in American History) This Act was signed into law by President Lyndon B. Johnson on July 2, 1964 and it is a â€Å"comprehensive federal statute aimed at reducing discrimination in public accommodations and employmentRead MoreThe Civil Rights Act Of 1964879 Words   |  4 PagesPresident John F. Kennedy s New Frontier programs, Johnson wanted to expand civil rights and wage war on poverty. More than fifty years later, the effects of the Great Society on American life can still be felt. Civil rights fell under the scope of Johnson s Great Society programs. Johnson signed the Civil Rights Act of 1964, a law that ended discrimination in the US at all levels of government. Without the Civil Rights Act of 1964, blacks and other people of color would not have the opportunity to runRead MoreThe Civil Rights Act Of 1964925 Words   |  4 PagesAmericans and even immigrants are afforded their basic civil rights based on the Civil Rights Act of 1964. The act, which was signed into law on July 2, 1964, declared all discrimination for any reason based on race, color, religion, sex, or national origin will be deemed illegal in the United States (National Park Service, n.d.). When the act was enacted, people had to become more open minded; more accepting to the various cultures and backgrounds of individuals. Understanding that concept leadsRead MoreThe Civil Rights Act Of 1964848 Words   |  4 PagesVII, Civil Rights Act of 1964, followed by a brief description of person al experiences involving discrimination, and concluding with a reflection as to how the American workforce is protected by law. The writing will cover any ethically related issues, personal thoughts and ideas, and illustrations of how the law pertains directly to personal events, as well as provide direct links to any and all reference material covered under the purpose of this writing. Title VII, Civil Rights Act of 1964 TheRead MoreThe Civil Rights Act Of 19641702 Words   |  7 Pagessubject to, and the subject of, discrimination. The Civil Rights Act of 1964 originally did not include gender in the bill’s wording. Were it not for a backhanded comment made in jest by a backward congressman, women would not have been afforded equal rights protection in employment (Freeman, 1991; 2004). President Harry Truman inaugurated the legal Civil Rights Movement. Though people of color had long been yearning and fighting for their rights, President Truman began this legal process nationallyRead MoreThe Civil Rights Act Of 19641106 Words   |  5 Pages†(Cassanello). The Civil Rights Act of 1964 was the most influential event in the Civil Rights Movement because it paved way for ending discrimination and segregation, and giving more rights to African- Americans. During the Civil Rights Movement African- Americans were fighting to get their rights that were being taken away from them little by little. Starting in 1955 and going well into the late 1960’s early 1970’s, African- Americans started to protest against discriminatory laws and acts such as JimRead MoreThe Civil Rights Act Of 1964880 Words   |  4 Pagesbetween conflicting viewpoints are still being faced by Americans today. (Tiona/Claire) Equality for African Americans has made remarkable progress since the approval of the Civil Rights Act, but discrimination continues. A significant step towards racial equality was the Civil Rights Act of 1964, proposed by John F. Kennedy. This act brought an end to segregation in public facilities such as buses, restaurants, hotels, and places of entertainment. It also banned employment discrimination on the termsRead MoreThe Civil Right Act Of 19641072 Words   |  5 PagesTitle VII of the Civil Right Act of 1964, and both under the Disparate Treatment and Disparate Impact. Dunlap feels that he has been discriminated during the interview process. The district court concluded that TVAs subjective hiring process permitted racial bias against the plaintiff and other black job applicants. Tennessee Valley Authorities was found guilty of discrimination against the plaintiff. The Title Vii of the Civil Right Act of 1964 enforces the constitutional right to vote, to confer

the wave Essay Example For Students

the wave Essay GRANT OF LICENSE. This EULA grants you the following rights:(Software Installation and Use. Except as otherwise expressly provided in this EULA, you may only install, use, access, run, or otherwise interact with (RUN) one copy of the SOFTWARE PRODUCT on the COMPUTER. The SOFTWARE PRODUCT may not be installed, accessed, displayed, run, shared or used concurrently on or from different computers, including a workstation, terminal or other digital electronic device. (Back-up Copy. If Manufacturer has not included a back-up copy of the SOFTWARE PRODUCT with the COMPUTER, you may make a single back-up copy of the computer software portion of the SOFTWARE PRODUCT. You may use the back-up copy solely for archival purposes. Back-up Utility. If the SOFTWARE PRODUCT includes a Microsoft back-up utility you may use the utility to make the single back-up copy. After the single back-up copy is made, the backup utility will be permanently disabled. Except as expressly provided in this EULA, you may not otherwise make copies of the SOFTWARE PRODUCT, including the printed materials accompanying the SOFTWARE PRODUCT. 2.DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS. (Academic Edition Software. If the SOFTWARE PRODUCT is identified as Academic Edition or AE, you must be a Qualified Educational User to use the SOFTWARE PRODUCT. If you are not a Qualified Educational User, you have no rights under this EULA. To determine whether you are a Qualified Educational User, please contact the Microsoft Sales Information Center/One Microsoft Way/Redmond, WA 98052-6399 or the Microsoft subsidiary serving your country. * Speech Recognition. 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You specifically agree not to export or re-export any of the Restricted Components (i) to any country to which the U.S. has embargoed or restricted the export of goods or services, which currently include, but are not necessarily limited to Cuba, Iran, Iraq, Libya, North Korea, Sudan and Syria, or to any national of any such country, wherever located, who intends to transmit or transport the Restricted Components back to su ch country; (ii) to any person or entity who you know or have reason to know will utilize the Restricted Components in the design, development or production of nuclear, chemical or biological weapons; or (iii) to any person or entity who has been prohibited from participating in U.S. export transactions by any federal agency of the U.S. government. You warrant and represent that neither the BXA nor any other U.S. federal agency has suspended, revoked or denied your export privileges. Non-Exportable Encryption. If this EULA is labeled or the SOFTWARE PRODUCT is identified as North America Only Version above, on the Product Identification Card, or on the SOFTWARE PRODUCT packaging or other written materials, then the following applies: The SOFTWARE PRODUCT is intended for distribution only in the United States, its territories and possessions (including Puerto Rico, Guam, and U.S. Virgin Islands), and Canada. Export of the SOFTWARE PRODUCT from the United States is regulated under EI controls of the Export Administration Regulations (EAR, 15 CFR 730-744) of the U.S. Commerce Department, Bureau of Export Administration (BXA). A license is required to export the SOFTWARE PRODUCT outside the United States or Canada. You agree that you will not directly or indirectly export or re-export the SOFTWARE PRODUCT (or portions thereof) to any country, other than Canada, or to any person, entity or end user subject to U.S. export restrictions without first obtaining a Commerce Department export license. You warrant and represent that neither the BXA nor any other U.S. federal agency has suspended, revoked or denied your export privileges.

Values, Attitudes, and Job Satisfaction Essay Example

Values, Attitudes, and Job Satisfaction Essay Regardless of which studies you choose to look at, when American workers are asked if they are satisfied with their jobs, the results tend to be very similar: Between 70 and 80 percent report theyre satisfied with their jobs (p. 61). 1 How does one explain these findings? †¦ Because people are likely to seek jobs that provide a good person-job fit, reports of high satisfaction shouldnt be totally surprising. Second, based on our knowledge of cognitive dissonance theory (discussed in this chapter), we might expect employees to resolve inconsistencies between dissatisfaction with their jobs and their staying with those jobs by not reporting the dissatisfaction. So these positive findings might be tainted by efforts to reduce dissonance (p. 61). tainted = belastet, „verdorbenâ€Å" 2 VALUES Values: Basic convictions that a specific mode of conduct or end-state of existence is personally or socially preferable to an opposite or converse mode of conduct or end-state of existence. Value System: A hierarchy based on a ranking of an individuals values in terms of their intensity. Are values fluid and flexible? Generally speaking, No! Values tend to be relatively stable and enduring. A significant portion of the values we hold is established in our early years – from parents, teachers, friends, and others. As children, we are told that certain behaviors or outcomes are always desirable or always undesirable. There were few gray areas†¦ It is this absolute or black-or-white learning of values that more or less assures their stability and 3 endurance (p. 2). IMPORTANCE OF VALUES Values are important to the study of organizational behavior because they lay the foundation for the understanding of attitudes and motivation and because they influence our perceptions (p. 62). TYPES OF VALUES a) Terminal Values: Desirable end-states of existence; the goals that a person would like to achieve during his or her lifetime. achieving ones terminal values. b) Instru mental Values: Preferable modes of behavior or means of 4 Terminal Values We will write a custom essay sample on Values, Attitudes, and Job Satisfaction specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Values, Attitudes, and Job Satisfaction specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Values, Attitudes, and Job Satisfaction specifically for you FOR ONLY $16.38 $13.9/page Hire Writer A comfortable life (a prosperous life) An exiting life (a stimulating, active life) A sense of accomplishment (lasting contribution) A world at peace (free of war and conflict) A world of beauty (beauty of nature and the arts) Equality (brotherhood, equal opportunity for all) Family security (taking care of loved ones) Freedom (independence, free choice) Happiness (contentedness) Inner harmony (freedom from inner conflict) Mature love (sexual and spiritual intimacy) National security (protection from attack) Pleasure (an enjoyable, leisurely life) Salvation (saved, eternal life) Self-respect (self-esteem) Social recognition (respect, admiration) True friendship (close companionship) Wisdom (a mature understanding of life) Instrumental Values Ambitious (hardworking, aspiring) Broad-minded (open-minded) Capable (competent, effective) Cheerful (lighthearted, joyful) Clean (neat, tidy) Courageous (standing up for your beliefs) Forgiving (willing to pardon others) Helpful (working for the welfare of others) Honest (sincere, truthful) Imaginative (daring, creative) Independent (self-reliant, self-sufficient) Intellectual (intelligent, reflective) Logical (consistent, rational) Loving (affectionate, tender) Obedient (dutiful, respectful) Polite (courteous, well-mannered) Responsible (dependable, reliable) Self-controlled (restrained, self-disciplined) 5 Dominant Work Values in Todays Workforce Year Born Entered the Workforce Approximate Dominant Current Age Work Values 55-75 early 1960s 45-55 35-45 Under 35 Hard work, conservative; loyalty to the organization Quality of life, nonconforming, seeks autonomy; loyalty to self Success, achievement, ambition, hard work; loyalty to career Flexibility, job satisfaction, balanced lifestyle; loyalty to relationships Stage I. Protestant work ethic II. Existential III. Pragmatic 1925-1945 Early 1940s to 1945-1955 1960s to mid-1970s 1955-1965 Mid-1970s to late 1980s IV. Generation X 1965-1981 Late 1980s to present I. 6 Contemporary Work Cohorts Workers who †¦ entered the workforce from the early 1940s through the early 1960s believing in the Protestant work ethic. Once hired, they tended to be loyal to their employer (p. 64). Employees who entered the workforce during the 19 60s through the mid-1970s were influenced heavily by John F. Kennedy, the civil rights movement, the Beatles, the Vietnam war, and baby boom competition. They brought with them a large measure of the hippie ethic and existential philosophy. They are more concerned with the quality of their lives than with the amount of money and possessions they can accumulate. Their desire for autonomy has directed their loyalty toward themselves rather than toward the organization that employs them (p. 65). 7 Individuals who entered the workforce from the mid-1970s though the late 1980s reflect the societys return to more traditional values, but with far greater emphasis on achievement and material success. As a generation, they were strongly influenced by Reagan conservatism†¦, these workers are pragmatists who believe that ends can justify means. They see the organizations that employ them merely as vehicles for their careers (p. 65). Our final category encompasses what has become known as generation X. Their lives have been shaped by globalization, the fall of communism, MTV, AIDS, and computers. They value flexibility, a balanced lifestyle, and the achievement of job satisfaction. Family and relationships are very important to this cohort. Money is important as an indicator of career performance, but they are willing to trade off salary increases, titles, security, and promotions for increased leisure time and expanded lifestyle options (p. 65). 8 VALUES ACROSS CULTURES „Because values differ across cultures, an understanding of these differences should be helpful in explaining and predicting behavior of employees from different countriesâ€Å" (p. 66). A Framework for Assessing Cultures Power Distance Individualism versus Collectivism Quantity of Life versus Quality of Life (Hofstede called this dimension masculinity versus femininity, but weve changed his terms because of their strong sexist connotation. ) Uncertainty Avoidance Long-Term versus Short-Term Orientation 9 Power Distance: A national culture attribute describing the extent to which a society accepts that power in institutions and organizations is distributed unequally. Individualism: A national culture attribute describing the degree to which people prefer to act as individuals rather than a member of groups. A national culture attribute that describes a tight social framework in which people expect others in groups of which they are a part to look after them and protect them. Collectivism: 10 Quantity of Life: A national culture attribute describing the extent to which societal values are characterized by assertiveness and materialism. assertiveness = Durchsetzungsvermogen, Bestimmtheit Quality of Life: A national culture attribute that emphasizes relationships and concern for others. xtent to which a society feels threatened by uncertain and ambiguous situations and tries to avoid them. Uncertainty Avoidance: A national culture attribute describing the 11 Long-Term Orientation: A nati onal culture attribute that emphasizes the future, thrift, and persistence. persistence = Beharrlichkeit thrift = Sparsamkeit Short-Term Orientation: A national culture attribute that emphasizes the past and present, respect for tradition, and fulfilling social obligation. 12 Examples of Cultural Dimensions Power Distance Individualism Quantity of Life Uncertainty Avoidance Long-Term Orientation Country China France Germany Hong Kong Indonesia Japan Netherlands Russia United States West Africa High High Low High High Moderate Low High Low High Low High High Low Low Moderate High Moderate High Low Moderate Moderate High High Moderate High Low Low High Moderate Moderate High Moderate Low Low Moderate Moderate High Low Moderate High Low Moderate High Low Moderate Moderate Low Low Low 13 Dell Computer learned that Chinese work values differ from U. S. work values when it opened a computer factory in Xiamen, China. Chinese workers view the concept of a job for life. They expect to drink tea and read the papers on the job – and still keep their jobs. Dell China executives had to train employees so they understood that their jobs depended on their performance. To instill workers with a sense of ownership, managers gave employees stock options and explained to them how their increased productivity would result in higher pay (p. 67). to instill = beibringen, etwas einflo? en 14 ATTITUDES Attitudes: Cognitive Component of an Attitude: Affective Component of an Attitude: Evaluative statements or judgements concerning objects, people, or events. The opinion or belief segment of an attitude. The emotional or feeling segment of an attitude. Behavioral Component of an Attitude: An intention to behave in a certain way toward someone or something. 15 In organizations, attitudes are important because they affect job behavior. If workers believe, for example, that supervisors, auditors, bosses, and time-and-motion engineers are all in conspiracy to make employees work harder for the same or less money, then it makes sense to try to understand how these attitudes were formed, their relationship to actual job behavior, and how they might be changed† (p. 68). TYPES OF ATTITUDES A person can have thousands of attitudes, but OB focuses our attention on a very limited number of job-related attitudes. These jobrelated attitudes tap positive or negative evaluations that employees hold about aspects of their work environment. Most of the research in OB has been concerned with three attitudes: job satisfaction, job involvement, and organizational commitment (p. 68). to top = hier: sich beziehen auf 16 Job Satisfaction The term job satisfaction refers to an individuals general attitude toward his or her job†¦ Because of the high importance OB researchers have given to job satisfaction, well review this att itude in considerable detail later in this chapter (p. 69). Job Involvement: The degree to which a person identifies with his or her job, actively participates in it, and considers his or her performance important to self-worth. High levels of job involvement have been found to be related to fewer absences and lower resignation rates. However, it seems to more consistently predict turnover than absenteeism (p. 69). 17 Organizational Commitment: The degree to which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization. As with job involvement, the research evidence demonstrates negative relationships between organizational commitment and both absenteeism and turnover (p. 69). Changing Attitudes Can you change unfavourable employee attitudes? Sometimes! It depends on who you are, the strength of the employees attitude, the magnitude of the change, and the technique you choose to try to change the attitude (p. 75). 18 JOB SATISFACTION †¦ an individuals general attitude toward his or her job (p. 76). THE EFFECT OF JOB SATISFACTION ON EMPLOYEE PERFORMANCE a) a) Satisfaction and Productivity †¦ happy workers arent necessarily productive workers. At the individual level, the evidence suggests the reverse to be more accurate – that productivity is likely to lead to satisfaction (p. 77). But: When satisfaction and productivity data are gathered for the organization as a whole, rather than at the individual level, we find that organizations with more satisfied employees tend to be more effective than organizations with less satisfied employees (p. 77). 19 b) Satisfaction and Absenteeism We find a consistent negative relationship between satisfaction and absenteeism, but the correlation is moderate†¦ While it certainly makes sense that dissatisfied employees are more likely to miss work, other factors have an impact on the relationship and reduce the correlation coefficient (p. 78). c) Satisfaction and Turnover Satisfaction is also negatively related to turnover, but the correlation is stronger than what we found for absenteeism. Yet, again, other factors such as labor market conditions, expectations about alternative job opportunities, and length of tenure with the organization are important constraints on the actual decision to leave ones current job (p. 78). tenure = Dauer der Unternehmenszugehorigkeit 20 HOW EMPLOYEES CAN EXPRESS DISSATISFACTION/ RESPONSES TO JOB DISSATISFACTION Active EXIT Destructive NEGLECT VOICE Constructive LOYALTY Passive 21 Exit: Voice: Dissatisfaction expressed through behavior directed toward leaving the organization. Dissatisfaction expressed through active and constructive attempts to improve conditions. conditions to improve. worsen. Loyalty: Dissatisfaction expressed by passively waiting for Neglect: Dissatisfaction expressed through allowing conditions to 22

Strategic Marketing

Table of Contents Introduction Marketing Mix SWOT Analysis PESTEL Analysis Competitive Analysis Using Porter’s Five Forces Conclusions List of References Introduction Sainsbury’s is a large retail outlet that was started by John Sainsbury in 1869, in the City of London, United Kingdom. During its earlier years, Sainsbury did not face any major market competition, and this helped it prosper in the market. As Griffin (2010, p. 67) notes, this firm grew to become the largest retailer in the United Kingdom in 1922.Advertising We will write a custom report sample on Strategic Marketing specifically for you for only $16.05 $11/page Learn More It was the pioneer of self-service retailing, and it was able to maintain a pool of loyal customers (Roberts 2012, p. 89). The firm started facing serious market competition in the 1980s. However, it was still able to remain the market leader until 1995 when Tesco displaced it as the top retailer in the country. The level of competition became stiffer as Asda also managed to surpass it in terms of revenue generation. The firm however, has been able to regain its strength, and the recent reports have indicated that it is currently the second largest retailer in the United Kingdom. The financial statements of this firm as at December 11, 2012, show that its revenue currently stands at  £ 22.294 billion with a net income of  £ 598 million. During the same period, its number of employees was estimated to be 152,000 people. Industry in which this firm operates is very competitive. According to Clarke (2000, p. 113), the retail industry has become very competitive with the introduction of many players. Many firms are currently fighting for the market share in order to remain competitive. With such stiff competition, it forces firms to come up with unique ways of remaining competitive. Major competitors like Tesco and Asda are real threats that the management of Sainsbury cannot ignor e. The management must also understand other external factors in this industry that may affect its operations in one way or the other. Marketing Mix In marketing, it has become important to understand all the elements which may affect the normal operations of a firm in one way or the other in order to develop strategies that match market needs. Marketing mix elements have been used as a way of understanding some of the market forces that may affect operations of a firm either directly or indirectly. In this study, the researcher will analyze the 7Ps of marketing mix elements.Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The first element in the marketing mix is the product. In this industry, the retailers have a variety of products, ranging from electronics, to foodstuffs, housewares, apparels, and stationery. Most of the products that are offered by various players are similar because they come from same suppliers. The retailers such as Sainsbury are forced to differentiate their products using unique packaging strategy as a way of gaining competitive advantage over other market rivals (Baker 2007, p. 38). Pricing has been the main differentiating element of the marketing mix. Sainsbury has been keen to avoid using pricing as a marketing strategy, and instead, it has employed cost leadership strategy. Being the second largest retailer in the country, this strategy has proven to be very appropriate. Sainsbury has been employing the right workforce at various levels of the firm’s operations. The firm has employed highly qualified individuals at the top management unit. The leadership team has made it possible for the firm to be flexible in its operations. The firm has also employed dynamic and highly skilled people who have the capacity to change with the changing market forces. The place element for this firm has been defined by retail and wholesale outlets . Although this firm has embraced online marketing strategies, its operations are still primarily based on brick-and-moter strategy. Promotional element of the marketing mix has been considered as one of the major ways of gaining competitive advantage in this market (Aaker 2001, p. 87). Sainsbury has been very active in both the social and mass media campaigns. In the social media, this firm has been using Facebook, Tweeter, and YouTube to reach out to the customers. The physical evidence has lately been considered as another important marketing mix element (Shanker 2002, p. 123). The infrastructure and the physical design of the outlets have been considered to be a factor that can help attract customers to a given facility. Sainsbury has modernized all its stores to reflect the changing trends in the modern building strategies. At most of its stores, there are numerous outlets to reduce human traffic within the facility and make it easy for people to exit the facility in cases of e mergency.Advertising We will write a custom report sample on Strategic Marketing specifically for you for only $16.05 $11/page Learn More The process, as the seventh element of the marketing mix, has also played a role in helping this firm achieve its current success (Schneider 2011, p. 45). Sainsbury has always ensured that there is uniformity in its service delivery. Customer satisfaction has been the main aim of this firm when offering its products to the customers. SWOT Analysis In order to understand some of the internal factors that have helped this firm attain its current market position, it is necessary to analyze it using SWOT analysis. Strength One of the main strengths of this firm lies in its many years of experience in the retail industry within this country. Sainsbury is one of the oldest supermarket in the United Kingdom. This means that it has a deep understanding of the marketing forces, and the changing trends in this industry. The firm is therefore in a better position to predict some of the possible market changes that may have impact on its normal operations. Its large volume of wealth it has generated over the years is another factor that makes it stronger in the market. With such finance, it is able to support its market research, and other promotional strategies without any difficulty. According to Henioe (2008, p. 56), firms have been struggling to fund most of their market awareness campaigns, including corporate social responsibility. It has been a preserve for large firms with huge capital base such as Sainsbury. Weaknesses Sainsbury has had some weaknesses that has made it difficult to become the market leader. One of the main weakness is that it has been slow in changing within the changes taking place in the field of technology. This is one of the main reasons why its archrival, Tesco Supermarket, was able to surpass it as the market leader. Opportunities The market has some opportunities tha t Sainsbury is yet to exploit fully. The stable economy of this country means that the purchasing power of the market has improved. The stable political environment has also offered Sainsbury a peaceful market environment where it can conduct its operations without any fear of the consequences of political instability. The government has also kept of any direct interference in the business sector, and the laws governing this industry has been favorable. The slow, but steady increase of the country’s population is also a sign that the market size is increasing. Threats The external environment has had some threats that the management of this firm has been trying to manage. The main threat in the external environment has been the stiff competition the firm faces in the market. Until 1995, Sainsbury was the undisputed market leader in this industry for one century. However, it was supposed by Tesco Supermarket. Asda has also been offering stiff competition in this market. The e conomic recession that hit the country in 2009 also affected the sales of this firm. PESTEL Analysis It is important to analyze the external environment in order to determine some of the environmental factors that have had direct influence in the operations of the firm (Ruskin 2005, p. 96). As stated above, the political environment in the United Kingdom has been stable, offering Sainsbury a conducing market for its operations. The economic environment has experienced both positive and negative growths. Although the economy has stabilized over the last three years, the 2008-2009 economic recession affected the operations of many firms in the market, including Sainsbury. According to Hoffman (2002, p. 18), the economic environment always direct impact on sales of firms. When the economy slows, the rate at which people purchase various products slows. Consumers would consider avoiding consuming some product, especially those that they consider that are meant foe leisure (Bhattachar jee 2006, p. 29). The social environment in this country has brought positive impact to this firm. There is a spending culture in this society, especially for products meant for leisure. The firm has also mastered the socio-cultural differences in this society that may shape buying patterns, and has designed its products to meet all their needs. The technological environment has been challenging for this firm. The management of Sainsbury has been struggling to manage the changing technological environment. However, the report by Jorgensen (2002, p. 90) shows that this firm recently hired techno-savvy employees who have been able to understand the dynamic technological environment.Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The legal environment has not been disruptive of the firm’s operations. The law in this country is very clear on how a business unit should relate with its customers, other business units, the government, or any other stakeholder within this society. Sainsbury has not faced any major litigation in the recent past over its operations (Rama 2011, p. 38). The management has been keen on ensuring that its operations are sensitive of environmental concerns. It has been actively participating in environmental conservation programs, through its corporate social responsibility strategies. Competitive Analysis Using Porter’s Five Forces According to Boutellier (2008, p. 90), competition is one of the most destructive forces in the environment if a firm fails to manage it properly. Kodak was once the largest firm in the film industry and its sales were very attractive, but the stiff competition it faced from Fujifilm almost brought it to its knees (Homua 2009, p. 82). However, p ositive competition is very good as it offers firms the opportunity to improve their service delivery. Analyzing competitive forces for Sainsbury using Porters Five Forces would help determine the competitiveness of this firm in the market. Porters Five Forces The diagram above shows Porters five competitive forces. To manage industry rivalry, Sainsbury has improved its promotional and service delivery strategies in order to protect its market share. It has also made an effort to ensure that its products are unique and focused on meeting the changing market needs. In order to manage suppliers’ power, the management has developed strategic alliance with most of its major suppliers to ensure that they deliver their products to this firm at fair prices that allows it make attractive profit margins. To manage the increasing buyer power, the Sainsbury has consistently been offering high quality products through quality product delivery strategies that has convinced its market tha t the prices they charge are worth the value they offer. To manage the threat of substitutes, the management of this firm has introduced variety of products in its stores, making it possible for it to compete directly with substitute products. The large size of the firm and its profit margin has enabled it fight new market entrants. The firm has several outlets in major cities across this country. This makes it easy to monitor activities of the new entrants, making it easy to define appropriate competitive approach to take when dealing with them. Conclusions Sainsbury is the second largest retail outlet in the United Kingdom. The firm is facing stiff competition from other market rivals such as Tesco and Asda supermarkets. The external environment has posed many challenges but this firm has been able to overcome them. The firm has been able to use its internal strength to maximize on some of the market opportunities. This has helped it retain its position as the second biggest super market in this country. List of References Aaker, D 2001, Developing Business Strategies, Wiley, New York. Baker, M 2007, Marketing strategy and management, Palgrave Macmillan, Basingstoke. Bhattacharjee, C 2006, Services marketing: Concepts, planning and implementation, Excel Books, New Delhi. Boutellier, R 2008, Managing Global Innovation: Uncovering the Secrets of Future Competitiveness, Springer, Berlin. Clarke, G 2000, Marketing a service for profit: A practical guide to key service marketing concepts, Kogan Page, London. Griffin, D 2010, Business with a purpose: Starting, building, managing and protecting your new business, Outskirts Press, Denver. Henioe, A 2008, Understanding strategic management, Oxford University Press, Oxford. Hoffman, K 2002, Essentials of services marketing, Harcourt College Publishers, Fort Worth. Homua, G 2009, Services marketing: Concepts, strategies cases, Cengage Learning, New York. Jorgensen, A 2002, The food service professionals guide to: 365 s ecrets revealed, Atlantic Publishing Group, Lauderhill. Rama, M 2011, Services marketing, Pearson, New Delhi. Roberts, B 2012, Walmart: Key Insights and Practical Lessons from the World’s Largest Retailer, Kogan Page, London. Ruskin, I 2005, Marketing your service business, Thorogood, London. Schneider, G 2011, Electronic commerce, Cengage Learning, Boston. Shanker, R 2002, Services marketing: The Indian perspective: text and readings, Excel Books, New Delhi. This report on Strategic Marketing was written and submitted by user Aydin N. to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here. Strategic marketing Strategic Marketing

buy custom Quality Improvement at MedStar Medical Center essay

buy custom Quality Improvement at MedStar Medical Center essay People who work in the medical sphere definitely put a lot of emphasis on customer satisfaction and continuous quality improvement initiatives and programs meant to help provide data that shows how those two concepts, the quality and level of satisfaction can be measurable and quantifiable (Kahan Goodstadt, 1999). MedStar Montgomery Medical Center is one of those institutions that care much about quality and patients satisfaction and the following paper discusses how it works. Headquartered in Olney, Maryland, MedStar Montgomery Medical Center has been serving as a communitys cornerstone since 1918. It has joined the MedStar family in 2008, and since then, the organization has started to operate as one of the largest non-profit healthcare delivery institutions in its area. For the moment, the hospital has around 140 inpatient beds and a newly reconstructed Emergency Department with other expansions. The hospital also has a fully operating MGH Health Foundation that raises funds for trainings building of new facilities and development of the special care programs for those patients who continue their treatment at home (MedStar Montgomery Medical Center, 2014). MedStar Montgomery Medical Center has been working hard to improve patients safety, and the report Quality Matters that has een an issue for many years is a proof to that. It includes certain programs, where the center is actively participating and yielding positive results. Thereafter, the key elements of the organization include concentration over strategy that covers hygiene, safety programs and specific projects that target improvements. Some of the improvements include compliance rates of the hand hygiene was very high; the number of the infections that are related to blood transfusion reduced by 50%; breathing device complications reduced for around 15%; reduced number of falls among the patients and other. Moreover, this institution has achieved zero rate in the Intensive Care Unit, in relation to blood infections already two years in a row and zero ventilator rate in relation to breathing deceases, such as pneumonia. The strategic plan of quality improvement includes the part icipation of certain programs and for MedStar Montgomery Medical Center those are Maryland Hand Hygiene Collaborative, IHIs Project Joint (former participant), MHAs Surgical Unit-based Safety Program and others. The president and the CEO of this medical center, Carmela Coyne, has been always emphasizing in her statements that quality and safety are the key priorities in the organization and the Quality Matters Report is the proof to that, as many have been accomplished already, but there is still no intenntion to stop. In addition to that, the strategy includes the cooperation with such institutions as Maryland Patient Safety Center, Maryland Hospital Association and others (MedStar Montgomery Medical Center, 2014). MedStar Montgomery Medical Center is a large institution in healthcare industry, which is why it gets to be accredited by many regulation bodies. Thereafter, the Commission on Accreditation of Rehabilitation Facilities, the Joint Commission, and Centers for Medicare and Medicaid Services are the key institutions that provide the accreditation (MedStar National Rehabilitation Network, 2014). In conclusion, this is important to mention that the dominant position of setting the standards is given to the Joint Commission that sets the relevant measures to every healthcare organization and for the MedStar Montgomery Medical Center two key performance categories have been identified. Those are National Patients Safety Goals (it falls under category of the Behavioral Health Care) and National Quality Improvement Goals. The medical center that is being discussed in the following paper is not only accredited by the Joint Commission, in relation to the mentioned categories, but it has managed to achieve high rates among quality measurement indicators and the Quality Report is a proof to that (MedStar Montgomery Medical Center, 2014). Buy custom Quality Improvement at MedStar Medical Center essay

Analyze a passage Essay Example | Topics and Well Written Essays - 250 words - 10

Analyze a passage - Essay Example When God told man to subdue the world, He meant that he should improve the world for his benefit. There was still enough and good enough left. However, man’s enclosure for himself left very little for others to use. The author gives a few reasons in support to his thesis. For instance, he says that if someone leaves as much as another man can make use of, does just as good as the one that has taken nothing at all. He goes further to say that labor was the title for the land that God gave to mankind. However, if one meddles with what has been improved by another man’s labor, it is arguable that he has desired the benefits accrued from another man’s labor. According to the writer, this is wrong because each man should labor for his own gains. The reasons the author gives support his thesis. He emphasizes on man’s greed and rebukes those that desire what is not rightfully theirs. The reasons are plausible on their own right. This is because when God created man and commanded him to till and subdue the earth, His intentions were that people should live in harmony. However, man’s greed increased that he annexed what was initially common for all men. This passage has a significant role to the rest of the world. The author mentions an example that serves to remind people that common land is not individual land. He says that even in England, or any part of the world, within a government, no one has the right to appropriate or enclose any part without the consent of the rest of the people

My Firms Acquisition Essay Example | Topics and Well Written Essays - 1500 words

My Firms Acquisition - Essay Example Large enterprises acquire smaller firms to eliminate competition and to fetch a larger market share in the industry. However, still there are many challenges in implementation of acquisition process, which seemed to be as bleak as ever. This report is an effort to look into the acquisition process to answer certain questions. The Bidding and the Target Firms As a CEO, you are trying to acquire a foreign firm. The size of your firm will double, and it will become the largest in your industry.   What does your firm do and what does the foreign firm you are trying to acquire do?   Where are the firms based? Both of the bidding and target firms are based in United Kingdom. The bidding firm is an established retail outlet and looking forward to an expansion in Asia. The firm deals in consumer durable goods including food and beverage as well as other products like technology products. The company has its maximum share in food and beverage section. The company wants to explore the Asia n market. The bidding firm has taken a calculated approach while choosing both the target market and the company in there. China has been decided to be the destination country. This was because of China’s attractive economic growth and this can be used as a base to expand the company’s business in other Asian countries. The target company is a well known local retail firm in China with a large local customer base. The target firms also deals in consumer goods like food, beverage, technology products and other such household products. However, it is expected that the acquisition will not be a smooth process. It would also require the cooperation from all the employees, the management, investors and others stakeholders of the company. It will require a strong yet flexible strategy framework to make the process proceed and at the end to make it a success. Proceeding to the Acquisition You are very enthusiastic about the opportunity to be a leading captain of industry and the associated power, prestige, and income.   (You expect your salary, bonus, and stock option to double next year).   However, you are troubled by the fact that 70% of mergers and acquisitions (M&As) reportedly fail.   How would you proceed?  Ã‚   It has been reported that since many years a considerable number of merger and acquisition efforts had failed. The success or failure of the process was due to several reasons including implementation chaos, inadequate planning, cultural difference and insufficient attention paid to the soft issues such as human resource. The bidding firm would surely follow a proper acquisition framework, fit to address most of the above issues. The following image displays the various stages in the acquisition process. Figure: Acquiring Process  ­Ã‚ ­ (Source: Hubbard, 2001, p.4) In the acquisition process, planning, communication and implementation would be dealt in full with a focus on the human issues (Pande & Krishnan, n.d., p.1-3). In the following image, the entire process has been divided in five stages. It is very much important that the bidding firm must be clear about its objectives to acquire any firm. Once decided about the objectives, the

Analysis of Healthcare Leadership Essay Example | Topics and Well Written Essays - 1250 words

Analysis of Healthcare Leadership - Essay Example In the healthcare sector, the provision of quality healthcare has always been a key point of concern. The reason is that in healthcare, the lives of patients and their future lie in the hands of hospital practitioners like doctors, nurses and the support staff. All of these fragments of the hospital structure work together in liaison with the administration to ensure that quality service is provided to better the lives of the patients. To achieve quality; however, flexible and appropriate leadership styles need to be applied to ensure that the whole hospital structure's coordination effects service provision. To bring about this quality also requires effective leadership styles that aim to address any resistance to change and flexibility. In leadership, understanding the application and development of leadership theories prepares a healthcare manager in his tasks of predicting, explaining ad controlling operations. I challenge the validity of Kumar’s support for the transforma tional style of leadership and propose that the contingency style of leadership is the best option for ensuring change through the engagement of those resistant to it. Good leadership in health care has increasingly become a major issue as stakeholders have made the realization that through effective leaders, institutional change can occur. Robin Kumar in Leadership and Healthcare proposes that the transformational style is most effective in leadership since it attracts followers to own change.

Early Attempts on Gene Modification

Early Attempts on Gene Modification Gene Modification Using Virus as Vehicle In 1974, a geneticist studied the use of a virus as a vehicle for gene therapy by injecting a gene-modified SV40 virus into early mouse embryonic cells. There were two unexpected findings: (1) Even though the viral genes were present in the cells of the newborn mice, the delivery of the viral genes into sperm and eggs was extremely inefficient; and (2) The expression of the viral genes was completely shut down, resulting in an inert gene that did not make RNA or protein. After this setback, there were no major advances in gene therapy for a decade, until biologists discovered embryonic stem cells, or ES cells, in 1981. Gene Modification Using Embryonic Stem Cells A stem cell is a cell that can (1) give rise to other functional cell types, such as nerve cells or skin cells, through differentiation; and (2) renew itself i.e., divide to produce more stem cells. Most stem cells live in particular organs and tissues and can only produce special types of cells. Stems cells in the bone marrow, for example, can only produce blood cells. But embryonic stem cells, which live in the inner sheath of an organisms embryo, are pluripotent, i.e., they can give rise to every cell type in the organism. ES cells also possess some unusual characteristics: (1) they can be isolated from the embryo of an organism and grown in Petrie dishes in the lab; (2) they can be frozen in vials and thawed back to life; (3) the cells can be propagated in liquid broth for generations; and (4) genes can be inserted into their genome or excised from their genome with relative ease. Using stem cells, a scientist could incorporate a genetically-modified gene permanently into the genome of an animal to form transgenic animals. In early 1990s, hundreds of strains of transgenic mice had been created in laboratories around the world to decipher the functions of genes. With gene alterations, one mouse would grow in the dark under blue lamps; others would develop Alzheimers disease, epilepsy, or premature aging.   In 2014, researchers created a mouse carrying a mutation in a gene that control the communication between neurons in the brain. These mice have substantially increased memory and superior cognitive function. Much of the work on ES cells including transgenic modification of embryos had been done using mouse cells. Could this technique be used for humans? In the early 1990s, when human ES cells were derived from early human embryos, scientists found out that human ES cells did not behave in culture. You cant clone them. You cant use them for gene targetingà ¢Ã¢â€š ¬Ã‚ ¦They are very different from mouse ES cells, which can do everything. So the transgenic modification of human embryos was out of the question for a while. Gene Therapy Trial for ADA Deficiency Adenosine deaminase (ADA) deficiency is caused by mutations in the ADA gene, depleting the T-cells, resulting in the collapse of the immune system. The only treatment is to the use of a medicine called PEG-ADA, which has to be injected into the blood every month. In 1990, a team of gene therapists, led by William Anderson and Michael Blaese, used variants of retroviral vectors to deliver the ADA gene into children with ADA deficiency. The plan was to put the virus into the T cells taken from the blood of ADA patients, and delivered the cells back into the blood of the patients. The T-cells might live just long enough to make the ADA protein and correct the deficiency. Although the T cells would fade from the blood, the procedure could be repeated. In September, 1990, with the approval of the Recombinant DNA Advisory Committee, Anderson and Blaese performed the gene-therapy trial on two children with ADA deficiency. Did the gene-therapy experiment work? We do not know and perhaps we will never know, because both patients were allowed continued treatment with PEG-ADA. Any effect of the gene therapy was confounded by that medicine. Gene Therapy Trial for OTC Deficiency OTC deficiency is a hereditary disorder caused by the mutation in a single gene involved in metabolism. The mutation causes accumulations of ammonia in the blood, damaging blood vessels and cells, resulting in the slow poisoning of neurons in the brain. In 1993, two pediatricians in Pennsylvania, Mark Batshaw and James Wilson, experimented with gene therapy to cure children with OTC deficiencies. The form of therapy that Wilson and Batshaw had in mind was more radical than the protocol used by Anderson and Blaese for ADA deficiency. Batshaw and Wilson would create a virus carrying the OTC gene and deliver the virus into the liver through the bloodstream, leaving the virus to infect cells in situ. The virus-infected liver cells would produce the OTC enzyme, correcting the enzyme deficiency.    In the summer of 1993, Batshaw and Wilson injected the modified adenovirus into mice and monkeys. The mouse experiments worked as predicted, but the monkey experiments were more complicated: some monkeys had liver failure and one monkey died. Wilson and Batshaw changed the virus, and reduced the potential human dose to ensure the safety of the virus. In 1997, they received the approval of the Recombinant DNA Advisory Committee to perform the trial on patients with mild variants of OTC. On the morning of September 13, 1999, Jesse Gelsinger, an eighteen-year-old patient with mild variants of OTC, received the viral injection. Jesse died on the fourth day after the gene delivery. Investigation into the OTC Trial A postmortem the OTC trial reveal a damming pattern of incompetence, blunders, and neglect, compounded by fundamental gaps in knowledge. An analysis of Jesses blood at autopsy found antibodies highly reactive to the virus dating back even before the viral injection. The hyperactive immune response, which was possibly triggered by a prior exposure to a common cold, had spiraled out of control for unknown reasons In January, 2000, when the FDA inspected twenty-eight other trials, nearly half of them required immediate remedial action. Justifiably alarmed, the FDA shut down nearly all the trials.

Report on Key Issues in Small Business Enterprises

| Key issues in small business enterprises| Personal Reflective Report| | Zdravko Mihaylov| BA (HONS) Business Enterprise Development2012| | Introduction Small business enterprises are important for the modern market economy in terms of innovation, employment and flexibility. They are the backbone of our economy. Around 98. 6% of all businesses are considered small (Goodman, 2006) and every large business was at some point small. Small business enterprises are very different to large business enterprises.They operate in different circumstances, such as having different management techniques, facing different financial constraints and production choices, and bearing different relative regulatory burdens. This report’s aim is to identify some of the key issues facing small business enterprises today, addressed in the Enterprise Finance unit, in order to give better view of the challenges presented in their survival and growth. Small business enterprises are often at a competitiv e disadvantage to large business enterprises.They may have difficulty achieving economies of scale, where large enterprises have already been well established, they often have difficulty in acquiring sources of finance and they may have problems with government policy and regulation, which are often designed to assist specifically large enterprises (Holmes et al, 2003). Other factors that may bring to small enterprise failure include: poor credit management, poor stock management, poor pricing practice, excessive profit distribution, excessive investment in long term assets and others (Holmes et al, 2003:142).They are very dependent on the founding owners and have higher business risk. Evaluation In summary, two broad forms of business failure can be identified. The first involves the start-up of the business, bankruptcy, liquidation, voluntary wind-up/closure. The second form is where the business continues to operate, but the return on capital, time and effort contributed by owner s is bellow the desired. Small business enterprises have difficulty competing with already established large enterprises.New enterprises rarely have the financial backing to set up a large-scale operation to take immediate advantage of scale economies. Except the challenges brought by the lack of history and reputation, a development of a price cutting war may become a great threat to small enterprises, as they may not have the financial capacity to withstand such competition. Some of the scale economies not available to small enterprises are listed in Figure 1. 1 in the Appendices. A way of overcoming those issues is adopting strategies to overcome some of the disadvantages or to target small niche markets in which to operate.Small business enterprises suffer from chronic undercapitalisation as they often have limited access to the capital and money markets (Tamari, 1980). Two main â€Å"gaps† can be identifies as responsible for that: Knowledge gap – lack of awarenes s of appropriate sources of finance and their relative merits resulting in restricted use of debt; Supply gap – unavailability of funds or exceeding cost of debt. Another barrier is the required higher rate of return on funds invested or lent due to the higher risk in small business enterprises (Storet, 1994).Problems can even arrive from the owners’ inclination of not wanting to share control of the business with investors. Other frequent cause of small business failure is the lack of liquidity or little financial planning and control. Two critical periods of financial needs are identified within the business life cycle: the start up and the rapid expansion. To overcome this problem and avoid overtrading1, a long-term finance source is needed. Different financial stress factors have also been identified by Hutchinson and Ray (1986) in each stage of the lifecycle, which can be seen on Figure 1. in Appendices. Another major challenge for small enterprises is the burden of complying with government regulations. Part of the burden problem can be attributed to poorly designed legislations. Two disadvantages are seen by this, listed in Figure 1. 2 in the Appendices. While a lot of studies show that small enterprises face a greater relative compliance burden than large enterprises, some consider that many of them ‘are so flawed that we must view their findings with scepticism’ (Brock and Evans, 1986: pp. 134-5).When looking at the small firm survival over a period of time, a key variable is net profit. It is defined by subtracting all operational costs from gross profits and the costs of closing down a business. For staying in business over a period of time, it is required that net profit should not fall below zero. In case of being positive, the firm might have some prospect for growth, while in case of being zero, it is just breaking even. If it stays negative for a period of years, it invites failure and exit from the market.Thus one mi ght express that for staying in business, net profit should be non-negative. Small business enterprises usually have centralized control by the owner, thus his managing skills are critical for the survival of the business. Perry and Pendelton (1983) estimated that 90% of the business failures are associated with management inexperience and/or incompetence. It has been identified that managerial roles relate to the lifecycle of a business enterprise (Holmes et al, 2003:150), so different managerial skills are required for each lifecycle stage.In other words, if owners do not have the necessary managerial skill for each stage, the business might be at a great risk. Conclusion The objective of this project was to determine the key issues facing small business enterprises today, discussed in the Enterprise Finance unit, and to draw the knowledge gained. Firstly, the report begins with analysis of the disadvantages of barrier of entry, Overtrading1 – when a business expands withou t a solid financial foundation financial and government regulation issues of small enterprises.The report continues with examination of the survival over a period of time and the role of the owner-manager in small business enterprises. The issues listed in this report cannot be generalised for all small business enterprises, as each one has a unique structure, resources and capabilities. Further research may be required in this area before any decisive conclusions can be drawn. Bibliography Brock, W. A. , & Evans, D. S. (1986). The Economies of Small Businesses: Their Role and Regulation in the US Economy. Holmes and Meier: New York. Goodman, G. (2006).Five Challenges Every Small Business Owner Faces. From http://ezinearticles. com/? Five-Challenges-Every-Small-Business-Owner-Faces&id=158921 Holmes et al. (2003). Small Enterprise Finance. John Wiley & Sons Australia Ltd: Sydney Perry, C. , & Pendelton. W. (1983). Successful Small Business Management. Pitman Publishing: Sydney. Store y, D. J. (1994). Understanding the small business Sector. Routledge: London. Tamari, M. (1980). The financial structure of the small firm. American Journal of Small Businesses, 4:4 20-34. Appendices ————————————————-Figure 1. 1 Scale economies of large enterprises, not available to small enterprises | Longer production runs based on larger and more technologically advanced plant and machineryQuantity discounts on input purchasesEmploying specialistsMore widespread advertisingAccess to more forms of finance on better terms and conditionsMore sophisticated information gatheringLower unit costs in complying with government regulations and reporting obligations| (Adopted from Holmes et al. , 2003, pp. 52-53) ————————————————- Figure 1. 2 Government regulation disadva ntages |A greater relative cost burden in complying with many forms of government regulation, because of the substantial fixed costs involvedGovernment policy measures being designed to assist large enterprises more than small enterprises| (Adopted from Holmes et al. , 2003, pp. 54) ————————————————- Figure 1. 3 A view of the financial lifecycle of a smaller growth enterprise Stage| Finance used| Predominant financial stress factor| Inception| Owner’s resources| Undercapitalisation| Growth 1 (Take-off)| Owners’ resources plus retained profits, trade credit,

Cyber Hacking

Cyber Hacking Cyber hacking is an act of modifying computer hardware and software, in order to cause damage to other computer system. People who engage in computer activities are known as hackers. What are their purposes to do so? For some hackers, it is just a hobby and the way to determine their level of computerization. They enjoy learning more about how computer works and consider it is an â€Å"art† form. Besides, hackers apply their skill to break passwords, send viruses, and damage computer network security system for their deceitful purpose.Some hacking activities are directed towards individuals, families and organizations as an actual attack. There are many effects caused by cyber hacking. For example financial losses, hackers steal financial information to withdraw funds from an organization. Other than that, some of them received ransom from an organization to bombard other organization’s servers to become overloaded and crash. Furthermore, hackers also pret end to be someone determines to gain unauthorized access to information property. Similar essay: The Other Side of Email Robert KuttnerThey get to use the information to steal funds from banks or credit cards. Apart from that, hackers may hijack politician identity to circulate propaganda that panics the population. As an internet user, we actually are at risk for becoming a victim of cyber hacking. So, how can we avoid from getting hacked? The ways to protect ourselves are do not engage in conversation with strangers, keep passwords protected, do not keep any sensitive materials on computer and make sure the antivirus software is always updated.

The Five Orange Pips Essays

The Five Orange Pips Essays The Five Orange Pips Paper The Five Orange Pips Paper In The Final Problem we see how Holmes must use all of his intelligence to defeat his arch nemesis, professor Moriarty. The case Holmes has to solve will uses his mental and physical strength. There fore we know that the professor is smarter than Holmes, and can use more manipulative ways to destroy Holmes. This story has many emotions, which reveal the character and genius of Holmes. We firstly see that Holmes runs to his house in Bakers Street, as he is frightened. This is the first time we see Sherlock Holmes scared. This is shown as he speaks to Watson asking him to go on a journey with him, anywhere. We are shown that Holmes is scared as Watson tells us It was not in Holmess nature to take an aimless holiday and Pale, worn face told me that his nerves were at their highest tension. This is proof that Holmes is scared at this point of time. We are told that Holmes is frightened of professor Moriarty, The Napoleon of crime. Through out this story we see how a new side of Holmes is revealed, and how he is terrified of the dangers he will face. This is not danger, It is inevitable destruction. You stand in the way not merely of an individual, but of a mighty organisation. As we know Holmes is scared, however later in the story we see that he is calm and jokes with Dr. Watson in the train. We see that Holmes continues his enigmatic approach as Moriarty escapes from the police and Holmes tells Watson to leave him Because you will find me a dangerous companion now. In the final parts to the story we see how Holmes and Moriarty both use their strength and desire to defeat each other, which ironically is the death of both of them. They both fall down the cliff to the water and die, whilst Watson is left on top of the waterfall, reading the letter that Holmes left for him. In these stories we are shown how Dr.  Watson describes the intelligent mind of his good friend Sherlock Holmes. The three stories I used The Speckled Band, The Five Orange Pips and The Final Problem all showed the character and genius of Sherlock Holmes. These three stories all showed different characters of Holmes as he was terrified of Moriarty, observant in The Speckled Band and he was courageous in The Five Orange Pips. Sir Arthur Conan Doyle, has used Watson in such a way that Watson is the narrator to the cases that Holmes solves. Although Watson is involved in the stories, he is used as an informer and as a good, reliable friend.

50 Words with the Most Whimsical Prefix

50 Words with the Most Whimsical Prefix 50 Words with the Most Whimsical Prefix 50 Words with the Most Whimsical Prefix By Mark Nichol The prefix be- has a variety of interesting roles in language: Causation The prefix is affixed to a verb to indicate a causative agent, as in belittle, meaning â€Å"to diminish by criticism or mockery.† Creation Become and begin, and the archaic-sounding beget, are words starting with the prefix that indicate something coming to be; the prefix also appears in words expressing the near opposite, such as behead. Intensification It’s one thing to be dazzled by a luminous object, but a reference to being bedazzled implies a higher order of enchantment. Position Be- indicates relative placement, as in below or between. Its addition to a word transforms nouns and adjectives into verbs, as in besiege and beware (â€Å"be aware†). It also changes intransitive verbs (those that do not take an object) into transitive ones, as with becalm. The simple act of attaching these two letters to an existing word enhances English by providing us with terms that entertain us with their vivid imagery. Here are some more or less obscure be- words and their definitions: becloud: to obscure or muddle bedaub: to excessively ornament or anoint bedazzle: to enchant bedeck: to fancily clothe or decorate bedevil: to annoy bedew: to moisten bedight: to equip or adorn bedim: to obscure, or to reduce light bedizen: to adorn or dress in a tacky manner bedraggle: to drench befit: to be appropriate for befool: to delude or trick begrime: to make dirty begrudge: to give reluctantly beguile: to seduce behoove: to be appropriate bejewel: to adorn with jewelry belabor: to emphasize unnecessarily belaud: to fulsomely praise belay: to stop or hold off from beleaguer: to trouble or bother belie: to falsely imply, to reveal something as false, or to contradict bemire: to expose to or engulf in mud bemock: to ridicule benight: overcome by literal or figurative darkness benumb: to deprive of sensation bepuzzle: to confuse bequeath: to leave an inheritance (the noun form is bequest) bereave: to deprive (one so treated is bereft) beseech: to beg (the past tense is besought) beseem: to be fitting or suitable beset: to attack, harass, or surround besmear: to stain or obscure, or to defame besmirch: see besmear besort: to fit or become (also a noun meaning â€Å"appropriate associate†) besot: to infatuate or muddle besoul: to endow with a soul bespatter: to splash bespeak: to claim, request, address, or identify besprinkle: to scatter or disperse bestir: to rouse bestow: to put to use or in place, or to convey a gift bestrew: see besprinkle betake: to commit, or cause to act bethink: to recall, or to cause to consider betroth: to promise to marry, or to give in marriage bewhisker: to provide with whiskers (or, as bewhiskered, to have whiskers) bewhore: to corrupt sexually, or to characterize as a whore bewig: to place a wig on bewray: to betray Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Vocabulary category, check our popular posts, or choose a related post below:Definitely use "the" or "a"35 Genres and Other Varieties of FictionCaptain vs. Master

South And East Asia - Environment And Society Essay

South And East Asia - Environment And Society - Essay Example The people belonging to the Austronesian family who originated from the southern part of China and Taiwan began to move into the islands of South and East Asia around four thousand years ago. The original inhabitants were either displaced or absorbed by the wave of migrations. Nearly all the languages that are being spoken in the insular South and East Asia belong to the Austronesian family group. Cultural variations began to affect the regions as a result of increased influences from the expansion of the South by the Chinese controlled regions leading to the colonization of Vietnam. The Buddhism and Taoism arrived in the region of Vietnam from China resulting in a remarkable cultural influence. The expansion of trade across the Bay of Bengal resulted in increasing Indian influences that were well represented in large populations where the people were deeply involved in rice growing activities that were being supported by irrigation. These were seen in regions such as Vietnam, Cambod ia, Myanmar, and Java. The aspects of local societies were linked up with the various forms of Buddhism and Hinduism to form part of the laws that government leadership and court systems. The variations in the environmental conditions greatly affected the political structures of the region. In cases where the people were mainly nomadic or semi-nomadic, it was a major challenge to be able to come up with a proper means of governance that were to be marked by reliable tax systems as well as stable bureaucratic approaches.

Industrial Relations Essay Example | Topics and Well Written Essays - 5000 words

Industrial Relations - Essay Example As the discussion declares the first stature for the labourers was formulated to help the community get access to physically well built men who were not engaged in any other activity of craftsmanship etc. to work for hire on a standardized wage rate. This was the first time that the wages were standardized through a public legislation. In the middle ages there was a shortage of labour owing to an epidemic. Legislations were made so as to prevent people from taking advantage of the situation by asking for exorbitant remuneration in return for the labour. Thus, there were penalties not only for those asking for an increase in wages but also for those lords who were ready to pay extra for getting their work done. There were even statues for those workers who moved to other countries in search of better wages and work. The statute allowed the sheriffs to arrest such workers and bring them back to Britain. This paper stresses that the early 15th century saw some more liberalization on working laws and even child labour statutes. Earlier laws required parents to put children in such labour which was the requirement of their estates. But the new statute gave freedom to the parents to decide for their children’s future and allowed them to send their children to school. There were modifications to the law restricting free movement of labour and also no control of workers over the decision of setting wages for work. Though freedom was given to the lords over decision regarding wages, the workers were still not free to decide what wage they can work for.

National Health Services Essay Example | Topics and Well Written Essays - 3000 words

National Health Services - Essay Example The researcher states that most of the services provided by National Health Services or NHS are free. It is funded by the money raised through taxes. The payments made under National Insurance are also utilized for the funding of its health services. In view of the recent budget cuts announced by the government, there will be an impact on taxation. This will lower the fund availability of the NHS as it is mainly dependent on taxation for discharging free health services. Therefore it is important that it identifies alternative sources of funding or it will face the problem of scarce resources in the future. NHS receives a significant chunk of the total budget allocated for the Department of Health. Out of the  £94 billion amount allocated for this Department the NHS received nearly  £92.5 billion in the year 2008-09. The Primary Care Trusts (PCTs) are the principal fund holders of NHS and they distribute funds to the system on a contract basis or at a tariff agreed upon. NHS appl ies charges on prescriptions of adults. Apart from this, they also charge money for dentistry and optician services. Most of the costs of the system are funded by taxes, implying that the contributions from UK taxpayers comprise most of its funding. NHS receives money from dentistry as well as optical services. The dentistry charges on examination at NHS as on April 2009 was  £16.50,  £45.60 for extraction or filling and  £198 was charged for other complex procedures.

Mathematics in Daily Life Essay Example for Free

Mathematics in Daily Life Essay People use math in their daily life. When you go to the grocery story you have to find out if you have enough money. When there are sales how much money it is and how much you save!! People use math every day. You use math whenever money, time, weight, height, calories or distance are involved for starters. Money You are going to book a hotel room for a trip. You have a coupon for a 15% discount. The rate is $120 before your discount. What is your rate ($102) and is it better than the internet rate, of $99.95? You will also want to consider the 10% hotel tax rate and the fees charged by the internet travel site (tax + $5.00.) With tax the room with the coupon is now $112.20, but with taxes and fees the rate for the internet room is $114.95. Good thing we know math. Time You get home at 4:15pm and you have a friend coming to pick you up to go to a party at 8:30. If you need to switch the laundry (10min), walk the dog (20min), take out the trash (15min), cook and eat dinner (60min) and do the dishes (20 min). How much time do you have to pick out clothes (?), shower (10min), iron clothes (10min), do your hair (?), do makeup (?), find shoes (?) and if you do the laundry first will there be enough time to use a piece of clothing that you put in the dryer earlier? Weight Your child is 4 and weighs 35lb and has tended to be of average weight/height. You want to buy something for your child that will hold up to 75lb. How many other kids can play on the item also? If 11 year olds weigh about 77lbs how long will he be able to use the item? Height If you have a 9ft ceilings,your tree topper is 7 tall and your tree stand adds 9 in height, what is the tallest Christmas tree you can fit? What if you get an artificial tree with its own stand that adds 0 to the height? Calories If you are serving a 600 calorie meal and you want to serve spaghetti, garlic bread, salad, wine and desert you will need to know how much they all are. 1 serving of spaghetti (5oz) is about 182c and sauce adds another 93c. Salad is only 17c a serving but dressing adds calories. If you let people add their own they tend to use two servings. Ranch adds 73c per serving , Italian only has 43c. Garlic bread is 170c per piece. You want to serve either tiramisu or poached pears for dessert. Tiramisu is about 450c per serving and the pears would be about 112xc per pear. The wine adds about 120c per glass and most people will have 2 glasses. What dessert should you serve? Does changing the dressing or adding it to the salad (so you limit the amount people get) change anything? What if you only serve wine with dinner (1 glass) and coffee (black = 0c, cream + 39c, whole milk + 18c, skim milk + 11c, sugar + 18c) with dessert? What if you serve smaller portions? Distance If you average 50mph on a day long trip and you need to go about 420 miles to visit your grandparents, how long will you be driving. If you stop for 30min for lunch and have two buy gas/use restroom/walk around breaks that are about 10-15min long, what time will you arrive if you leave at 7am? If you need to be there by 3pm, what time do you need to get going?

Autism in Children :: detection, intervention, education

All children deserve to have an equal chance to learn and perform in any number of categories. The only problem is that not every child can function correctly for various reasons. The condition that I am covering is autism. Autism is a difficult symptom to correct because it is a brain disorder that takes time and much work with doctors and teachers. I wanted to learn more on this disorder because I have a family member that have this condition. Autism affects communication skills, social skills, creativity skills, and learning skills. The ways to help correct these symptoms would be early detection, early intervention, and how to educate children with autism. Every parent wants to know what causes autism for their child. The only problem is that no one knows what causes autism. There are many signs and different theories, but no answers to what causes autism. Many different methods have been conducted to see the cause of autism. Methods like brain research, genetics, and neurochemistry have not solved this dilemma. The causes of autism have not been solved, and might never be discovered. Parents want to know if their child can be cured and be able to live a normal life. The answer to that is no and yes. There is no cure for autism, but with the proper treatment and education, a child can grow and live a very normal life. There are many cases of people with autism living a normal based life, even though they still have autism. Autism is a life long condition that can not be cured, but people can still live normal lives. One person in particular (Peter) interested me as he lives a very normal life and is an inspiration to not only autistic people, but to everyone, Today, things are much easier for me. I go to Inver Hills Community College, where I?m working for my associate of arts degree. I am very hopeful about my future. I?ve taken some very difficult classes in geography, but I have passed all of them with a fairly decent grade?This past October, I gave a talk in front of nearly three hundred people up in the Twin Cities about my autism?I talked about what autism felt like for me, and I told some funny stories?On the whole, this talk was a very big success for me. My talk brought tears to the eyes of many.

A Farewell to False Love

Trevor Robinson Kanshaw 1st 3/25/13 A Farewell to False Love essay â€Å"If only one could tell true love from false love as one can tell mushrooms from toadstools† In the poem A Farewell to False love, Sir Walter Raleigh uses loaded language to prove that false love is hard to notice until you’ve already gone through the relationship. Raleigh uses such quotes as: â€Å"A mortal foe and enemy to rest†, and â€Å"A gilded hook that holds a poisoned bait† to make us as the reader to feel that false love is bad.Raleigh also uses this poem to make us be more cautious or realize false love from true love. Raleigh uses the quote, â€Å" A siren song, fever of the mind† as a classic form of allusion in reference to The Odyssey, a classic Greek story. In The Odyssey, the sirens used their songs to lure in sailors only to kill them. Raleigh uses â€Å"a sirens song† to relate to a trap or some type of trick. When he uses fever of the mind he means tha t people are to infatuated with them to even notice false love.The poem also includes the quote â€Å" A substance like the shadow of the sun† which contains redundancy, whereas the sun has no shadow. A quote such as this one is confusing, yet deep in the sense that the sun cannot have a shadow; Compared to Raleigh’s feeling that he cannot find true love. The line being redundant also has its meaning. It means that false love is unneeded and should cancel itself out. Raleigh repeats the theme that false love is a lie, a deceiver, and untrue over and over through ought the poem. All the lines mean the same thing in different ways.

Dry Leaves as Sand Substitute for Blocks

Caraga State University Cabadbaran Campus Cabadbaran City Dry Leaves as Sand Substitute for Blocks Submitted by: Dime Rose Diola Jerzeld Villalon Lyka Lou Arogancia Natasha Anne Payot Adviser: Prof. Nathalie Daminar Chapter 1 The Problem Background of the Study A leaf is a lateral photosynthetic appendage of the stem of a plant, commonly broad, flat, thin and of a green color. Leaves (plural) are the â€Å"food factories of plants, the sites where most of the plant’s energy is produced [1]. There are leaves that provide a protective service when a plant is under attack.Leaves may also serve as a storage sites or help obtain food for a plant [2]. For plants, as defense, leaves protect them from enemies such as animals, diseases, and environmental extremes through specific defense mechanism [3]. The most important contributions leaves make to our planet’s ecosystem are through their processing of oxygen and carbon dioxide. Oxygen, though a waste product of photosynthesis is essential to plant, animal, and human survival. As leaves break down carbon dioxide and release oxygen, they also help determine global climate patterns [4].On the other side, a block is a molded rectangular brick of clay or sand enclosed in a molder and hardened for long hours and used as a building and paving material. Bricks were often used for reasons of speed and economy [5]. The researchers aimed to make dry leaves into use not only by preserving it and use as decorations but by making it as one of the main component for concrete blocks. Also, to support the RA 9003 or known as Ecological Solid Waste Management Act for implement. Objectives of the StudyThis study primarily aims to make dry leaves as one of the main component in making concrete blocks to lessen dry leaves in the surroundings since some of us burned dry leaves which disrupt our ecosystem by creating harmful gases through smoke. Since the depletion of the ozone layer is coming to its worst, the researchers fi nd some way to control this problem and to have temporary solution that will lead to a permanent solution on how to lessen dry leaves without burning it or by causing some harm both to the planet and to the people.And to support the waste management campaign in the country. Significance of the Study This study which aimed to find out if the dry leaves can be one of the main components in making blocks is significant to different sectors for various reasons: * Serves as an eye-opener for those who have problems regarding on how to reduce dry leaves in their community/area. * Provides durable and economical product. * Helps in controlling ecological waste. * Provide information to citizens with respect of continuous burning of dry leaves that destroys the planet or causing global warming. * Serve s motivating factor for home owners, construction workers and construction materials manufacturers to strengthen their capabilities for developing blocks and other processes to maximize the u se of dry leaves in the society. Furthermore, the outcome of the study will provide empirical information to policy makers in Ecological Solid Waste Management (RA 9003). Dry leaves are usually burned down elsewhere and eventually produce hazardous gases in the air. Conducting this experiment does not only support RA 9003 but it also opens an avenue to develop technology in bricks in the community.Likewise, this provides all people an opportunity to enjoy living in a clear, clean and hazard-free environment. Scope and Limitation Creating dry leaves as one of the component for concrete blocks is the main concern of this research. This study is limited only in using dry leaves, cement, water and a little use of small stones and if the study is a success, it can be use in constructing buildings. Review of the Related Literature The oldest discovered blocks, originally made from shaped mud and dating to before 7500 B.C and were found at  Tell Aswad, Egypt. The first sun-dry blocks wer e made in Mesopotamia (what is now Iraq), in the ancient city of  Ur  in about 4000  BC, although the arch used for drying the blocks was not actually found. Other examples of civilizations that used mud brick include the  ancient Egyptians  and the Indus[6]. In Europe, blocks were often used for reasons of speed and economy, even in areas where stone was available. The buildings of the Industrial Revolution in Britain were largely constructed of block and timber due to the demand created [7].In  pre-modern China, brick-making or block-making was the job of a lowly and unskilled artisan, but a kiln master was respected as a step above the former [8]. Bricks of concrete with sand aggregate can be made using a simple machine, and a basic assembly line method. A conveyor belt adds the mixture to a machine, which pours a measured amount of concrete into a form. The form is vibrated to remove bubbles. The form is then raised to reveal the wet bricks, spaced out on a plywood s heet. A small elevator then stacks these palettes, after which a forklift operator moves them to the brickyard for drying.Definition of Terms carbon dioxide- a colorless, odorless incombustible gas somewhat heavier than air. In photosynthesis, carbon dioxide and water are absorbed by plants, which synthesize certain carbohydrates and release oxygen into the air. oxygen- odorless, colorless, tasteless, gaseous chemical element that occurs free in the atmosphere. photosynthesis- the production of organic substances, chiefly sugars, from carbon dioxide and water occurring in green plant cells supplied with enough light to allow chlorophyll to aid in the transformation of the radiant energy into a chemical form. zone layer- an atmospheric layer within the atmosphere absorbing ultraviolet radiation and preventing some heat loss from the earth. climate change- is a significant and lasting change in the statistical distribution of weather  patterns over periods ranging from decades to mi llions of years. kiln- a furnace or oven for drying, burning or baking something as bricks, grain or pottery. Chapter 2 Research Methodology Research Design The researchers will use experimental method wherein the study focuses on the acceptability of the said topic.Several data were gathered before coming up with a procedure. Research Instruments Materials used in the study: * Brick molder * Cement * Dry Leaves * Water * Shovel Procedure: 1. Pulverize the gathered dry leaves. 2. Mix the pulverized dry leaves, 3 cups cement and 2 cups water. 3. Using a shovel mix thoroughly then put in a block molder. 4. Shape mixed substance. 5. Wait for the block to dry. Research Locale The study was conducted at one of the researcher’s home in Brgy. 12, Cabadbaran City. The place is complete with materials that are use in the study.

Teaching English to Absolute and False Beginners

Teaching English to Absolute and False Beginners Most ESL / EFL teachers agree that there are two types of beginning students: Absolute Beginners and False Beginners. If you are teaching in the USA, Canada, Australia, a European country or Japan, chances are that most beginners you teach will be false beginners. Teaching false beginners and absolute beginners require different approaches. Here is what to expect from false and absolute beginners: False Beginners Beginners that have already studied some English at some point in their life. Most of these learners have studied English at school, many for a number of years. These learners have usually had some contact with English since their schools years, but feel that they have little command of the language and therefore want to begin from the top. Teachers can usually assume that these students will understand basic conversations and questions such as: Are you married?, Where are you from?, Do you speak English?, and so on. Often these learners will be familiar with grammar concepts and teachers can launch into descriptions of sentence structure and have students follow along reasonably well. Absolute Beginners These are learners who have had no contact with English at all. They often come from developing nations and often have had very little education. These students are often more challenging to teach as the teacher cannot expect learners to understand even a minimal amount of English. The question,How are you?, will not be understood and the teacher must begin at the very beginning, usually with no common language with which to explain the basics. When teaching Absolute Beginners there are a number of things to keep in mind: Absolute Beginners have had no contact with EnglishWhen teaching someone who has had no prior (or very little) contact with the language, you need to carefully choose what you present. Here is an example of the type of thinking that needs to go into  planning a lesson:If I begin the first lesson with, Hi, my name is Ken. What is your name?, I am presenting three  (!)  concepts at once:The verb bePossessive pronouns  my and yourSubject and verb inversion in the question formIt would be much better (and more comprehensible) to the students if I began the lesson with, Hi, I am Ken. and then gesture to the student to repeat a similar phrase. In this way, the student can repeat by rote and begin with something easy which can then lead to something like: Hi, I am Ken. Are you Ken? - No, I am Elmo. By limiting the linguistic concepts absolute beginners can more easily assimilate the pieces.Do not assume familiarity with linguistic conceptsThis is rather  obvious  but often ignor ed by many teachers. If you write a grammar chart - even a simple one - on the board, you are assuming that students are familiar with grammar charts. Students may not have had the type of education that involves charts and representations. By keeping things aural and visual (gestures, pictures, etc.) you will be appealing to learning styles that students are sure to have acquired in everyday life. Use exaggerated visual gesturesUsing gestures such as pointing to yourself and saying, I am Ken, and then pointing to the student to repeat helps students understand what you want of them, without confusing them by more language such as; Now, repeat. Develop specific gestures as codes for certain linguistic operations. For example, to illustrate the idea of inversion in the question form you can extend your two arms and say, My name is Ken and then cross your arms and ask, Is your name  Ken?, this gesture can then be repeated as linguistic skills become more advanced and the students will understand that a question needs to be asked. For example, I live in New York and then cross your arms and ask, Where do you live. When a student makes a mistake asking a question, you can then cross your arms and the student will understand that  he / she  needs to invert in order to ask a question.Try to pick up a few phrases of the learners native tongueThis is purely a psychological trick. Learners - especially adult learners - who are learning English with no prior experience are not only undergoing a difficult learning experience. In many cases, they are also learning how to learn a language. If you put yourself on the line by expressing the desire to learn a few phrases of your students native language, you can go a long way towards building a rapport with students which will help them feel more at ease in class. When teaching False Beginners you can be a bit more adventurous in your approach to teaching. Here are some things that you can count on - and some points to watch out for: Make Allowances for the Different Levels of Your Class False beginners will all have had some English training at some point in the past and this can cause some special problems. Some learners will really know more than they admit and, with the passing of time, might become bored with some of the basics.Different levels can quickly create tensions between learners, as those who know more can become impatient with others who require more time.Some learners might be false beginners because of inherent learning problems. Some Solutions Give more  advanced learners  more difficult tasks.  - For example, when asking questions of students ask the more advanced learners questions beginning with Why which will require a more advanced response.Give more advanced learners extra work in class and at home.  - By having a few extra tasks at hand you can bridge the gap that is often created when those who are faster finish earlier.If more advanced false beginners become impatient dont hesitate to ask them something that is over their head.  - This might be a little harsh, but will work wonders!Remember that things will eventually even out after the first few weeks.  - Usually, false beginners are there because they really do need to review from the very beginning. This implies that sooner or later all of the learners will be learning something that is truly new for them and problems with impatience will quickly disappear.If a learner is a false beginner because of learning problems, you will need to consider diffe rent learning styles  - People learn in different ways. If grammar explanations, etc. are not helping a particular learner, you can help that learner with visual, audio and other methods appropriate for different learning styles. For more information on different learning styles take a look at this feature. Some Helpful Assumptions About Your Students Your students will have  basic  familiarity with linguistic concepts.  - False beginners have all studied English at school and will  therefore  find things like conjugation charts and timelines useful.Standard themes will probably be familiar.  - Most false beginners are comfortable with basic conversations such as: ordering food in a restaurant, introducing themselves, talking about their immediate family, etc. This will give you a good starting point on which to build when beginning your course and getting to know your students. Absolute Beginner Exercises - 20 Point Program These exercises are meant to be taught in order to progressively build skills that  ESL students  will need to communicate the basic necessities of everyday life in an English speaking environment.